Shipping & Returns

 

SHIPPING & RETURNS

 

 Shipping Policy

​Priority Mail - USPS

Purchases over $50.00 ~ SHIPPING IS FREE!

Shipping rates are reflected at the time of checkout.  We do our best to keep our shipping costs as low

as possible.

Return & Exchange Policy

​The original sales receipt must accompany returns.

We accept returns for exchange or refund for only 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer

an exchange or store credit only. Items must be in "new, unaltered and unused condition".

 

Definition of new, unaltered and unused condition:

-without showing signs of wear or damage 

-within 7 calendar days of the delivery date 

-must not be a special order or a custom order

-If an item is received damaged or is incorrectly shipped by us please contact us immediately at

541-588-2006 or email us snowysummitsoap@gmail.com. Items that are defective and shipped from us or items that you did not order but received

from us will qualify for store credit or a cash refund.

 

Refunds are contingent upon inspection of item(s) once we receive it.

 

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged.

You must contact us within 7 days if you intend to return any item back to our store. Items returned to us after 7days and without contacting us will not be refunded.